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Help with an error

hagai_erenhagai_eren Member Posts: 2 ✭
in General
Hi everyone,
I did a Patran 27 times and the site got stuck.
I get this alert:
Onshape encountered a problem with your last operation. If the problem persists, please contact support. Support code 8ec916c8fa827f0ea83dede4.


It's stuck like this for over an hour.
I did the same operation in another file and it got stuck too

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    NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,395
    Use the Versions and History button (top left) to step through to a point where the model worked ok (9.42 am), then restore from that point. It's not a good idea to create knurled patterns like that unless it requires 3D printing. A better solution would be to create 1 complete knurl around the part (1mm height or whatever it is), then pattern that vertically down the shaft. This reduces the amount of processing and memory required to complete.
    Senior Director, Technical Services, EMEAI
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