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learning centre account issues

steve_hawkins491
steve_hawkins491 Member Posts: 2 ✭
in Community Support

I'm logged into my onshape account and to access the learning centre it says to also log in to that, but the platform just returns a "this email account is already associated with an account" response. the brain with cogs icon just seams to want to create me a new learning platform account and not log me in to my old one.

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Answers

  • Matt_Shields
    Matt_Shields Member, Onshape Employees Posts: 986 PRO

    You might just need to log out of both and clear cache and try again. If you are logged into Onshape and you click the log in button in the Learning Center, it should adopt your Onshape credentials.

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