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Learning Center Support
Use this category to get help with exercises in the Learning Center, request improvements to enhance your learning experience, and report outdated material. If you are having trouble with an exercise, please provide the course, exercise title, and description of the issue.
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Merge Two Projects to One
Hello, What's the easiest way to copy a part from a different project to another?
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Can't acces to checkbox in the configuration panel
Hi ! It seems like I can't creat any other kind of "configuration input" than the list. I tried to click on the arrow on the right side of the "configure part studio" button - just as the course I'm following says I should do - but nothing appends. Do you know if this has something to do with my account ? A little help…
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Jackhammer Gear Cover Exercise Step 6 - Moving "Shell 1" breaks the part
When I move "Shell 1" to the bottom of the Features List, the part "breaks". The label turns red, a red arrow appears at the top of the Features List that says "1 feature failed to regenerate" and the "shell" function performed in step 3 in undone (the part is solid again). Plus the holes on one end don't go all the way…
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Repurchased Onshape Certified Professional but unable to start exam?
I did not receive a voucher code from onshape but did receive an order confirmation email. I purchased it on August 16th(4 days ago). When I go to the certification dashboard, only the previous onshape exam( I had given the previous exam 2 years ago) comes up, not the new one that I recently purchased. Can somebody from…
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I have hexagon. I want to increase it's diameter from 11.75" to 23.5", How do I do that?
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Can I use AI as I normally do while working the lessons
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How to use Leo AI in Onshape - is it used within Onshape Canvas or how to use it while designing?
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problem with assembly introduction lesson
I am trying to complete the Onshape Assembly Basics found on https://learn.onshape.com/learn/article/assembly-introduction-lesson. But within the finale exercise (Extra Practice: assembly practice 4), I get immediately the following: Cylinder <1> has error: Failed to resolve instance. This part cannot be used therefore.…
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I completed the CAD For Robotics Competitions curriculum but did not receive my certificate.
I completed the CAD For Robotics Competitions curriculum but did not receive my certificate.
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Can't login to Onshape Associate Certificate Exam
Every time I try to login, it says my "username / password is incorrect." FYI I'm using a school / student account. I've checked my login credentials multiple times, and I can't find any error. How can I fix this?
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how do i make a material block?
I want to start with ths fantastic program. All the tutorials are based on an already excisting model. How do i start from scratch?
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Training video audio
While reviewing 02. Sketch Entities section circles and arcs there is no audio and the embedded media player is not selectable. The sections before and after work just fine. I tried on another computer and same issue, any ideas?
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Playback of instructional videos
Is there a known issue with the instructional video's playback on Edge? Progressed through some of the training last week, however this week none of the videos are loading properly and all I get is a transcript.
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unable to apply force
can i not apply force in the free version of onshape?
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Wrong name on certificate
After I completed a course on learn.onshape.com, the certificate displayed a name that I put wrong on my account. Is there a way I can change the name on the certificate? I have already changed it on my account but the certificate still displays the previous name.
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Why the SOLIDWORKS format is not available for export?
I am currently doing the Exercise: Exporting CAD Data from the course 'Importing and Exporting CAD Data'. On the slide no. 5 (Step 5) it says "Choose SOLIDWORKS as the file format and then select Store the file in a new tab." But when I do the same, I did not find any 'SOLIDWORKS format' while importing the 'Hydraulic…
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Need help
I just took the certification test again and passed with a 91% because my last name changed recently. For some reason, it won't show the certificate in the certification tab on my dashboard. Instead, it still shows itself in the "My Learning" tab. How do I fix this? (edit: the (1) on the "Certifications" tab is an old…
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Associate Cert Exam Enterprise log in problem 3 out of 10 people.
I am administering an Onshape Associate Certificate Exam and 3 out of 10 people can't log in to the enterprise files. It keeps telling them that their password is incorrect when they just used the same credentials to sign in the the exam etc. Any advice…I already wrote to support and haven't found a solution anywhere…
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Unsymmetric Loft - only solution to loft half and mirror?
So I've been trying to create a forward fuselage for a RC aircraft. I've got a decent amount of time working with lofts, especially with make wings and alike. however with this particular problem I'm running into the loft generating unsymmetrically, I've been playing around, trying different sketches, matching up each…
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Understanding Curves: Air Intake Exercise - What start/end order do I use Bridging Curves?
What is the reason that we select Dark Blue's edge and point before selecting Grey's edge in step 1? What is the reason that we select Dark Blue's edge before selecting Grey's edge and point in step 2? et cetera… For what reason are the edges chosen in this manner? I want to understand why a single piece doesn't have all…
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Navigating Onshape, Navigating a Document courses will not complete.
I cannot complete the two courses Navigating Onshape, Navigating a Document, to receive my certificate for Onshape Fundamentals.
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why am I not getting any sound on some lessons?
Learning Centre
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Variables and Expressions Lesson
Good Morning, I use the variables and expressions lesson from the Learning Center https://learn.onshape.com/courses/variables-and-expressions to teach my students about the proper use of variables and expressions. Last November I had no issues with this content but today we discovered as a class that the Creating and Using…
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Learning center lessons not showing?
I went to show my students the learning centre this morning and the actual content is in a letter box about two lines high and un usable. The transcript below is fine. This is on edge and chrome browsers. I'll post a screen shot when back at my desk tomorrow. Just thought I'd post while I remembered. Here is a screen shot…
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How to define a range dependent variable?
Hello to you all, I'm trying to define a variable (z) by a range of values for variable (k) 'k' range 'z' value 6<z=<8 1 8<z=<10 2 10<z 3 I was trying to define a variable by nesting expression { ((#k>6&&#k=<8)?1:(#k>8&&#k=<10)?2:3) }, but to no avail. Please advise. Sincerly
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Brand Noob to CAD.
Hello, I really believe I want to make CAD a skill. I need to learn the core items/tools/basic so I can make this a useful tool. If I want to learn the core/basic of CAD, where can I find the functions and its use and non use along with the prerequisites or using these functions? If you will, the boring humble beginnings?
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Certificate Gone
3 years ago i took the certified on shape associate exam and passed, i no longer have access to the email that was associated since i have graduated from my highschool and it was delted after, but was still able to log into my onshape account. I checked to see if i can still access my certificate just for it to not be on…
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Share/edit a document from personal to education enterprise on same e-mail
I have one e-mail address for OnShape "personal" and education enterprise accounts through my work e-mail. I have to sign out of one account to get to files on the other, and seemingly have no way to share between the accounts without transferring ownership. I have noticed my labels show up on both accounts and randomly a…
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When opening an assembly that a previous employee at created, most of the contents are missing. Why?
When I open an assembly that a privous colegue at created, the contents of the assembly are mostly missing (as compared to the thumbnail screenshot). Another team member is able to open the assembly and see the correct contents. Is there some sort of hidden permissions system that is preventing me from opening the entire…
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ONshape
How do you use onshape for personal 3D printing designs