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My Documents Page is Empty

clay_mehnert
clay_mehnert Member Posts: 1 ✭
in Community Support
My documents page is empty yet I still have a document stored. Anyone experiencing this also?

Answers

  • ElClipo
    ElClipo Member Posts: 3 ✭
    Are you saying that your documents disappeared or that you cleared your documents and the count still shows that you have one? If it is the latter it is possible that you have not cleared the Trash bin. Documents in the Trash bin will count towards your allowed space until you clear it.
  • john_rousseau
    john_rousseau Member, Onshape Employees, Developers Posts: 425 image
    Hi @clay_mehnert. Please open a support ticket via "Feedback" from the "?" menu. We will take a look at what's happening.

    -John
    John Rousseau / VP, Technical Operations / Onshape Inc.

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