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Is my file corrupted?
yarden_amir
Member Posts: 4 ✭
I had connectivity issues during a project and when I refreshed the page I get this support code: 08e800e6adb5e49ab2ee0135
I can't access the document. What do I do?
I can't access the document. What do I do?
0
Best Answer
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I looked up the support code. You hit a sketch solver issue, but it looks like you were able to undo the change and keep going, correct?Ilya Baran \ VP, Architecture and FeatureScript \ Onshape Inc5
Answers
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Please submit a support ticket from within the document.
Click the ? button in the top right and select Submit a bugTim Rice | User Experience | Support
Onshape, Inc.0 -
It resolved itself. Thank you.0
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I looked up the support code. You hit a sketch solver issue, but it looks like you were able to undo the change and keep going, correct?Ilya Baran \ VP, Architecture and FeatureScript \ Onshape Inc5
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I didn't do anything. After refreshing several times it resolved itself.0


