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Trouble logging on

bill_cattinbill_cattin Member Posts: 3
My students do not receive the email with access code to log into Onshape. District is not filtering out email and we checked spam folder, no results. We are new to Onshape and wonder if the issue is on our end.
wcattin@lwsd.org

Answers

  • mcheli_academicmcheli_academic Member, Onshape Employees Posts: 10 EDU
    Heyo Bill!

    Not sure why that would be happening, i'm seeing the email being marked as delivered on our side.  We'll reach out to you via email to get this resolved quickly.
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