3D space mouse use

JO_Vermeulen

Hi, I am just taking the introduction course to see if Onshape can be of use for our company. 
I notice that my space mouse is only zooming in and out and has some delays before the parts react. 
Rotation or moving sideways does not seem to work with Onshape. Need to use the keyboard/mouse combination. 
As Creo-Catia-Solidworks user, I am used with spacemouse functions and wonder if the functions can be used in Onshape. 
I am using a portable 3Dconnection mouse. 

MichaelPascoe

3Dconnection is usually pretty helpful if you reach out to them.

If you would like to trouble shoot it, we will need to know a few things:

• Model of space mouse
• Driver version
• Browser and browser version

lemon1324

I use a SpaceMouse with Onshape, and this happens to me occasionally, and it usually ends up being some combination of 3dConnexion driver/browser needing updates.  If it's the same issue that I get, when you open up the 3Dconnexion app and then switch to Onshape, it will detect the active app as "Chrome" instead of "Onshape" - and only scrolling is supported in the browser, so you get zoom in/out.  Usually, it fixes itself for me with one of a) restart browser b) restart computer c) update 3Dconnexion driver.

thomas_urogutt

Still the same problem here, sometimes the mouse is just useable for zooming, tried with vivaldi, firefox and edge. So I think the browser could not be the problem ...

thomas_urogutt

After installing the newest driver, the problem is gone!