Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Lost work yesterday: is a back up available?

Logging on o On shape this morning there is no sign of the model i created yesterday. It appears that I have lost a whole days work. This is the first time this has happened to me in a ac few years of using On shape.  Can I request  a back up copy?

Answers

  • bruce_williamsbruce_williams Member, Developers Posts: 842 EDU
    @dom_pliszka

    Welcome to Onshape and the Forum!

    Two things if you have not done already - 1) check the trash folder  2) contact support under the ? menu.  The team is very responsive and helpful.
    www.accuratepattern.com
Sign In or Register to comment.