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Lost work yesterday: is a back up available?
dom_pliszka
Member Posts: 1 ✭
Logging on o On shape this morning there is no sign of the model i created yesterday. It appears that I have lost a whole days work. This is the first time this has happened to me in a ac few years of using On shape. Can I request a back up copy?
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Answers
Welcome to Onshape and the Forum!
Two things if you have not done already - 1) check the trash folder 2) contact support under the ? menu. The team is very responsive and helpful.