Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
Dimension tool does not work
karen_bogoski
Member Posts: 11 EDU
I'm a high school teacher and I have a student that can not use the dimension tool. She can select it from the toolbar, it does turn blue, but when she goes to dimension a line segment it will not pull the dimension. She gets the error message "An entity cannot be dimensioned to itself."
0
Answers
Based on the error message, it seems like they are clicking on the same line twice. Since the dimension tool can be used to dimension between two entities, it will show that error when you click on the same entity (the line in this case) twice.
Check that the student is only clicking on the line once, and then moving the cursor over to an empty space before clicking again to place the dimension.
Alternatively, it could be a hardware issue. I've definitely used laptop track pads that would double click when I only wanted to click once because the trackpad was old and worn out. Using a different mouse might help in this case!