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Having Difficulties Logging In

austin_chan418austin_chan418 Member Posts: 2 ✭
in Community Support
When I try to log in on cad.onshape.com. It logs me in and then immediately kicks me out and says Failed to get next documents. An unexpected error has occurred. Check you network connection. What should I do to fix this, I apologize if the fix is really simple, I had just made an account

Best Answer

  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 396
    Answer ✓
    Hi @austin_chan418. Sorry you are running into issues. I can see from the logs that you had a successful modeling session. Are you still seeing any issues? I am looking into what you were running into earlier.

    -John
    John Rousseau / VP, Technical Operations / Onshape Inc.

Answers

  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 396
    Answer ✓
    Hi @austin_chan418. Sorry you are running into issues. I can see from the logs that you had a successful modeling session. Are you still seeing any issues? I am looking into what you were running into earlier.

    -John
    John Rousseau / VP, Technical Operations / Onshape Inc.
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