PROBLEM WITH DRAWINGS

Valerio_Rossoni

Today I open a document and find that the drawings created in the document are blank pages; not even the sheet with the headings is visible: just a blank page. I have tried opening other documents, including those created by other users, and the result is the same. What has changed? Can anyone help me? I also tried testing the system with Onshape's 'System Check' utility, with positive results.

catalin_mircescu

same problem

catalin_mircescu

For me I think this bug is end of freendsheep with onshape, this problem have almost one week old.

ilya_baran

Sorry you're having this experience -- in order for us to debug this problem, please contact Onshape support from the help menu and make sure the document is shared with support.  This does not sound like an issue the forum community can help with.

nelton_gustavo

Same problem here, any updates ?

Valerio_Rossoni

catalin_mircescu ha detto:

same problem

Hi Catalin, I have contacted the support and they said that the problem is being resolved.

ONshape I think is a platform that deserves more than an abandonment for a problem that seems to be of very few users (evidence of this are the few hits in a couple of threads) and that might depend on personal settings of those users.
I learned to use it very easily, and I personally find its user interface much more intuitive than others that I used for a short time in start-ups (and would have to pay some serious money for afterwards).
For example, the fact that users who do not make professional use of CAD can use it, albeit with very few limitations, for free. Which with the exception of Creative Commons software, virtually no other company does.
I would hold off on closing reports. Then of course I don't allow myself to get into your personal choices.
Regards.

Valerio Rossoni

catalin_mircescu

System specification

catalin_mircescu

Its graphic card.

I changed and back in business.

Valerio_Rossoni

But for me

Valerio_Rossoni

But you can see, it isn't the same on my mac.

Valerio_Rossoni

Valerio_Rossoni

But the situation don't change...All the system is okay but not my drawings. I have opened a ticket to the support.

catalin_mircescu

System specification

Valerio_Rossoni said:

But the situation don't change...All the system is okay but not my drawings. I have opened a ticket to the support.

Try this https://www.nvidia.com/en-us/drivers/cuda/macosx-cuda-5-0-45-driver/https://www.nvidia.com/en-us/drivers/cuda/macosx-cuda-5-0-45-driver/

Valerio_Rossoni

But the situation don't change...All the system is okay but not my drawings. I have opened a ticket to the support.

catalin_mircescu ha detto:

System specification

Valerio_Rossoni said:

But the situation don't change...All the system is okay but not my drawings. I have opened a ticket to the support.

Try this https://www.nvidia.com/en-us/drivers/cuda/macosx-cuda-5-0-45-driver/https://www.nvidia.com/en-us/drivers/cuda/macosx-cuda-5-0-45-driver/

Thanks for your suggestion. I've intsalled but the problem persist.

ladislav_schejbal

The tab "Styles" is completely empty for me. That's probably the problem. It doesn't display anything at all.

Valerio_Rossoni

But the situation don't change...All the system is okay but not my drawings. I have opened a ticket to the support.

catalin_mircescu ha detto:

System specification

Valerio_Rossoni said:

But the situation don't change...All the system is okay but not my drawings. I have opened a ticket to the support.

Try this https://www.nvidia.com/en-us/drivers/cuda/macosx-cuda-5-0-45-driver/https://www.nvidia.com/en-us/drivers/cuda/macosx-cuda-5-0-45-driver/

Thanks for your suggestion. I've intsalled but the problem persist.