Home› Community Support

Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Why I got a just a black screen if I login to onshore on Mit old MacBook with Catalina?

tobias_dorfftobias_dorff Member Posts: 2 ✭
in Community Support
A couple month back I had no issues and now it's not working anymore.

Answers

  • Matt_ShieldsMatt_Shields Member, Onshape Employees Posts: 466
    In Onshape, a black screen indicates that you are having a graphics rendering problem.  If you are in Chrome, check to make sure hardware acceleration is enabled:
    • Go to chrome://settings/
    • System
    • Make sure “use hardware acceleration when available” is checked.
    • Go to chrome://flags/
    • Make sure “Override software rendering list” is Enabled.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.

Sign In

Categories

Vanilla Forums