QuotaExceededError: The quota has been exceeded

rudolf_weinbuch725

Since a few days I get the message "QuotaExceededError: The quota has been exceeded" when I try to open a document. It doesn't matter which document I want to open and it also comes up with very simple models.

When I work with another Computer, the problem does not occur.

john_rousseau

I don't believe that is an Onshape error. Can you provide a screenshot?

jakeramsley

https://forum.onshape.com/discussion/24981/quotaexceedederror-the-quota-has-been-exceeded

Hi rudolf_weinbuch725,

This error comes from the browser's local storage not having enough space. Please double check:

• You have free disk space on your computer
• You don't have anti-virus or a security policy that prevents the browser from reading your local harddrive

rudolf_weinbuch725

Hello John, in the first picture you see the part, I wanted to load. In the second picture you see the error message and in the third picture you see the screen after clicking "ok". This screen doesnt end, the part is not loaded.

john_rousseau

Hi @rudolf_weinbuch725. As @jakeramsley pointed out, that's coming from something local in your browser. Please take a look at his questions.

rudolf_weinbuch725

Hello Jake,

I have more than 800 GB free space on my disk and I have no antivirus software on my computer

Oliver_Couch

Here's a stackoverflow thread on someone getting the same error:

https://stackoverflow.com/questions/42467908/quotaexceedederror-dom-exception-22-the-quota-has-been-exceeded-on-safari-in

And here's someone with the same error that fixed it in firefox

https://support.mozilla.org/de/questions/1309735

Odd that no one else seems to have run in to it, though it could indeed possibly be the result of some code in onshape and/or perhaps your specific browser

rudolf_weinbuch725

Hello Oliver,

I deleted cookies and website data for the onshape site in my firefox browser and now it works again :)

Thank you so much for your help! Your service is great!