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Polycase ML-70F STEP file will not import correctly

marcus_grindstaffmarcus_grindstaff Member Posts: 5
edited September 9 in Community Support

https://www.polycase.com/ml-70f#ML-70F*1508

This model imports with errors. It imports correctly into the other guys. How can I fix it?

Best Answer

  • marcus_grindstaffmarcus_grindstaff Member Posts: 5
    edited September 9 Answer ✓

    Will do! Sorry to mention the other guys...

    Onshape is awesome. I run a highschool underwater robotics team. The all-girls team took first place in the world championships last year... And top 5 for three years in a row. The collaboration capabilities are spectacular.

    We are training future engineers using OnShape. All OnShape...

    For this issue - I am pretty sure the model is faulty given that the online "translation" sites won't translate it to another format.

    I will open a ticket shortly.

    Marcus

Answers

  • Philip_Thomas_PTCPhilip_Thomas_PTC Member Posts: 10 PRO

    Marcus - you sure know how to set the team on fire!
    Yes, two team members have already validated the validity of the file and errors associated with importing it into Onshape. For us to move forward, we need a support ticket. Please upload the file into a document, submit a support ticket and share the document with support.
    Thank you for bringing this to our attention and we look forward to resolving this asap.

  • marcus_grindstaffmarcus_grindstaff Member Posts: 5
    edited September 9 Answer ✓

    Will do! Sorry to mention the other guys...

    Onshape is awesome. I run a highschool underwater robotics team. The all-girls team took first place in the world championships last year... And top 5 for three years in a row. The collaboration capabilities are spectacular.

    We are training future engineers using OnShape. All OnShape...

    For this issue - I am pretty sure the model is faulty given that the online "translation" sites won't translate it to another format.

    I will open a ticket shortly.

    Marcus

  • marcus_grindstaffmarcus_grindstaff Member Posts: 5

    Phenomenal support - showed me how to fix this in situ — and will use this to train my students. Also OnShape planning to address the issue (which is actually a model issue - but bad STEPs are common…).

    Marcus

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