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Frame profile library not updating

graham_lock
graham_lock Member Posts: 277 PRO
in Community Support

Hi,

I created a frame profile library with documents organised into folders.

I versioned each document and it worked fine.

I've now updated some of the original documents and added some new ones in new folders.

Each updated document was given a new version and each new document was versioned.

I then right clicked the profile folder and selected Update my library and got the green success notification.

The problem is that when I reference the library I'm only seeing the original profile set - no updates, no new folders and no new profiles.

I've been through the update process several times.

Any help appreciated.

Best Answers

  • GWS50
    GWS50 Member Posts: 530 PRO
    Answer ✓

    I've had this quite often and the only way around it is to quit the browser and then restart it. After doing this I find that the Profile library will update.

    BTW you have to also right click the Profile Folder on the Documents Page and select update 'Your name' Frame Library

  • graham_lock
    graham_lock Member Posts: 277 PRO
    Answer ✓

    Thank you - quitting the browser and restarting seems to have done the trick!

Answers

  • GWS50
    GWS50 Member Posts: 530 PRO
    Answer ✓

    I've had this quite often and the only way around it is to quit the browser and then restart it. After doing this I find that the Profile library will update.

    BTW you have to also right click the Profile Folder on the Documents Page and select update 'Your name' Frame Library

  • graham_lock
    graham_lock Member Posts: 277 PRO
    Answer ✓

    Thank you - quitting the browser and restarting seems to have done the trick!

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