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black back ground

dennis_gundersdorffdennis_gundersdorff Member Posts: 2 ✭
in Community Support

This is the first time using this computer for onshape and i am getting a black background so i can't see anything black. did you change anything or is it me?

Answers

  • martin_kopplowmartin_kopplow Member Posts: 534 PRO

    Is maybe you browser set to use a dark mode?

  • Matt_ShieldsMatt_Shields Member, Onshape Employees Posts: 450

    In Onshape, a black screen indicates that you are having a graphics rendering problem (or you're in dark mode).  If you are in Chrome, check to make sure hardware acceleration is enabled:

    • Go to chrome://settings/
    • System
    • Make sure “use hardware acceleration when available” is checked.
    • Go to chrome://flags/
    • Make sure “Override software rendering list” is Enabled.

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