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Onshape is not connected
john_moore027
Member Posts: 2 ✭
Hi, on our school network student accounts get the error "Onshape is not connected". We do not have the option of turning off anti virus (and in any case staff have antivirus but it works on staff accounts). Are there any settings you can suggest trying to make the site work for our students? Thanks
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Answers
Sounds like an IT issue, students may well have extra restrictions to their accounts than staff. Could you ask for onnshape to be whitelisted?