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View Support Tickets for Company

Design_Bro
Design_Bro Member Posts: 49 ✭✭
in Community Support

Is it possible to view support tickets opened by other members of my team as the admin? If not, I see there is a tab for a "requests I'm cc'd" on, am I able to be auto cc'd on requests?

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Best Answer

  • chadstoltzfus
    chadstoltzfus Member, Developers, csevp Posts: 175 PRO
    Answer ✓

    It is possible, I see an "Organization requests" tab when I go to "View support tickets" under my name in the top right of Onshape. This was a long time ago, but I think I had to contact Onshape support to have that enabled.

    {F9E365CE-4759-40CE-B1FA-12F8A7FAC614}.png
    Applications Developer at Premier Custom Built
    chadstoltzfus@premiercb.com

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