Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
3DConnexion Issues
wayne_sauder
Member, csevp Posts: 592 PRO
Has anyone else had issues with the latest driver update?
I use a Space Mouse Enterprise. Whenever I activate a tool in an assembly, the connection drops, and I have to exit the tool and restart the server to get it working again. I have seen a few issues in the parts studio, but they are not as bad. The issue started with the latest driver update; all drivers and OS (on a Mac) are updated to the latest. I'm trying to figure out if it is something on my machine or a bug. Reached out to support but have not heard back (their support is not in the same league as onshape).
Comments
FWIW, these are the versions I'm on, and they've been relatively stable. I'm on Apple Silicon on the latest Safari or Chrome on the latest MacOS. I occasionally have to re-open a browser window, and once in a while need to restart the 3DxNLServer process.
Here is what I'm on.
Hi, did you ever resolve this? I am have issues with my 3D mouse too.
@S1mon how do I install older drivers and software? (Assuming that fixes it)
I don't know if there's an easy way to downgrade drivers. For a while some links to older versions were available on the 3DConnexion forums, but I haven't looked in a while. In general, I would not upgrade their drivers if they are working for you.