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3Dconnexion space mouse has suddenly stopped working.

patrick_mcgowan580patrick_mcgowan580 Member Posts: 4 EDU

Hi all, the software for the spacemouse has just updated and now it does not see onshape as running like it used to. It just assumes that its chrome running a webpage and will not rotate or zom properly.

I have used a spacemouse for a longtime so yes I have all the rotation axis switched on.

I am just wondering if anyone has any fixes for this.

All the best,

Paddy

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Comments

  • romeograhamromeograham Member, csevp Posts: 721 PRO

    I have to regularly restart the 3Dx service on my W11 machine. Windows Key + type "start" and the "Start 3DxConnection…" comes up. Press enter. Then, refresh any Onshape page, and <sometimes> it will work again!

    Also - rebooting the computer seems to help.

    Others in the forum have similar issues - both on Mac and Windows: restarting the service regularly seems to be the way.

  • jelte_steur_infojelte_steur_info Member Posts: 547 PRO

    I have the same issue. it only zooms a bit, but doesn't rotate.

    Just updated the drivers to solve it, but it doesn't work.
    It's definately related to the chrome connection, because the 3D connexion viewer works just fine.

  • JPMJPM Member, csevp Posts: 22 ✭✭
    edited 4:19PM

    Giving Onshape "Local network access" permission in Chrome fixed it for me.

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