Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
How do I get my old account back
oba_ogunade
Member Posts: 2 ✭
When I originally made, my account I did it through my school email but I didn't login specifically with the Henrico Public School Enterprise. However, when I learned I could do that I decided to sign in. But the issue is that now I can't log into the old one. It shows accounts but when I try to log in with my password it says it's not valid and when I try to reset it just says it doesn't worry and always an error. What do I do?
I press the bottom one ot try and get back into my original account which has all my stuff.



Answers
You might need to contact support:
https://www.onshape.com/en/contact