Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Can't open files

We are using onshape in school.

We can sign up, login, but when we try to create or open a drawing we get the following message…

Onshape is not connected. Your document is saved. Refresh the browser to continue.

I suspect an issue with out firewall or browser but have no idea where to look..