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I cannot invite all of my students how do I fix it?

yasindu_goonatilaka220
yasindu_goonatilaka220 Member Posts: 2 ✭
in Educator Discussion

I have invited all my students, but only a few students received the invitation. Can you let me know how to fix this issue? Thanks!

Answers

  • Ste_Wilson
    Ste_Wilson Member Posts: 680 EDU

    I could be an IT issue your end. The sudden surge in traffic/ e-mails to/ from Onshape make the firewall panic and put a spam flag againt Onshape.com. (its happened to me before) Get your IT dept to whitelist onshape.

  • Ste_Wilson
    Ste_Wilson Member Posts: 680 EDU

    Make sure students signed up with their school/ college email.

    Ive also had students sign up with their own email, despite been told otherwise, then wonder why it wasn't working the same as everyone else.

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