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Translate failed.

squashie
squashie ✭
in Community Support
Trying to import a solid works file. 

Any idea why?

Answers

  • andrew_troup
    andrew_troup ✭✭✭✭✭
    I had a Sldwks Pack & Go translation fail; I used "Feedback" to raise a ticket, shared the file with OnS support, they said it was a bug and they are working on it.
    I suggest you do likewise;  more examples might provide them with more clues to the extent of the problem.
  • john_rousseau
    john_rousseau image
    Definitely open a support ticket. There were a few hours Sunday into Monday where Solidworks translations were failing. That has been resolved.
    John Rousseau / VP, Technical Operations / Onshape Inc.

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