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Problem with ICE

bert_fouriebert_fourie Member Posts: 101 PRO
edited January 2017 in Community Support
I was working merrily on a part in an ICE part document when the in context ghost disappeared and cannot be resurrected :)! The ghost has not been seen since. On another occasion I created an in context part document but when the view switched to the new part there was no ICE ghost assy. Getting a bit creepy, so I thought I would ask the question first before calling ghost busters.


  • Options
    noanoa Onshape Employees, Developers Posts: 141
    Hi @bert_fourie,

    If you haven't already, please open the document and submit a support issue, sharing the document if possible. Our team can look into it.

    Noa Flaherty / Customer Success / Onshape Inc.
  • Options
    bert_fouriebert_fourie Member Posts: 101 PRO
    OK done thanks Noa
  • Options
    philip_thomasphilip_thomas Member, Moderator, Onshape Employees, Developers Posts: 1,381
    Bert - please also try another browser to help isolate the problem. 
    Philip Thomas - Onshape
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