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Onshape is not connected return to documents page

gary_pearsgary_pears Member Posts: 2
edited November 2017 in Community Support
having the above problems just trying to look at a tutorial

Answers

  • john_rousseaujohn_rousseau Member, Onshape Employees, Developers Posts: 380
    Hi @gary_pears. Sorry you are running into problems.

    This is caused by your client (browser) not being able to create or maintain a connection to our servers. Start off with going to https://cad.onshape.com/check and see if there are any issues. If that looks fine, you are going to want to check that your network connection is stable. 

    What browser and OS versions are you running?
    John Rousseau / VP, Technical Operations / Onshape Inc.
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