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when i try to sign into Onshape all i get is a blank screen.

steve_milam
steve_milam Member Posts: 2 ✭
in Community Support

When I try signing into Onshape all I get is a blank screen. My wife signed up for Onshape and on signing in she also only gets a blank screen. Are the servers down?

Answers

  • NeilCooke
    NeilCooke Moderator, Onshape Employees Posts: 6,099 image

    Servers are not down - run this: https://cad.onshape.com/check

    Also, sounds like your laptop setup. Could be anti-virus/track. Can you try a different machine/browser/wifi?

    Senior Director, Technical Services, EMEA
  • Denwen
    Denwen Member Posts: 50 ✭

    This happened to me just now. I am new to Onshape, only about a week since i signed up. Worked fine for the last 7 days. Today I can't log in, the sign in page gives me a blank page.

  • aaron_quinn456
    aaron_quinn456 Member Posts: 2 ✭

    Just about every onshape page but this and the product page are blank for me for the past 3 days. I have nothing extra on my chromebook and the edu. institution I'm at doesn't have it blocked. I was able to see the https://cad.onshape.com/check page yesterday but its also showing up blank, however it said it was working just fine. Do I just have to wait it out?

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