3DConnexion Space Mouse (Wireless)

Dean_Gardner
Dean_Gardner Member Posts: 114 PRO
edited January 2025 in Community Support

Clearly I use this everyday, but it seems to have stopped working with onshape specifically. I am using Firefox. It has always been a little annoying as i have to start the server and refresh the browser each time I close down the browser, which is frustrating. But it's now just stopped all together. Is anyone else experiencing this problem? I have raised it with support.

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Answers

  • martin_kopplow
    martin_kopplow Member Posts: 1,630 PRO

    Since the wired one here still works without any issue (Win/Fiorefox), I suspect it is something local, with the wireless connection rather than with the browser/driver.

  • S1mon
    S1mon Member Posts: 4,588 PRO

    I have both wired and wireless, but I haven’t been using the wireless in a while. I’ll do some investigation.

    Simon Gatrall | Product Development, Engineering, Design, Onshape | Ex- IDEO, PCH, Unagi, Carbon | LinkedIn

  • Dean_Gardner
    Dean_Gardner Member Posts: 114 PRO

    I actually ran a new driver update from 3DC and it seems to have fixed it. I'm using Chrome, not firefox. Thanks, @S1mon . However still having to reboot the '3DxNLServer' each time I open up chrome. I know Onshape don't like fielding queries with this device, understandably. But it's an extension of my arm! Anyone CAD'ing all day needs one.

  • S1mon
    S1mon Member Posts: 4,588 PRO

    For a while on my Mac I had to restart that process a lot to make the controller work. Lately it’s been more stable, but occasionally I need to restart the browser and/or server process. Buggy as hell but essential, as you say.

    Simon Gatrall | Product Development, Engineering, Design, Onshape | Ex- IDEO, PCH, Unagi, Carbon | LinkedIn

  • Kyle_Seaman
    Kyle_Seaman Member Posts: 2 PRO

    Any update on this? My space mouse is still not working with Onshape…

  • S1mon
    S1mon Member Posts: 4,588 PRO

    @Kyle_Seaman What browser, OS and drivers are you using?

    Simon Gatrall | Product Development, Engineering, Design, Onshape | Ex- IDEO, PCH, Unagi, Carbon | LinkedIn

  • tobia_repossi
    tobia_repossi Member Posts: 17 PRO

    Same problem here and the support is not helpful. Using Mac OS with Safari and Onshape

  • jelte_steur_info
    jelte_steur_info Member Posts: 683 PRO

    Would the chrome permissions have different requirements for wired vs bluetooth?

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