Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

How to resolve what seems to be a currupt file.

I've been working on this project all week without an issue. I went to open the studio this morning to find the file completely fractured and distorted. I've tried rolling back and forth, which initially solved the issue within the individual part studios, but later reverted back and wouldn't resolve the issue within the assembly file. I've tried opening on wifi and a mobile hotspot, restarting my Mac, clearing the cache, and changing the tessellation, but nothing fixes it. This doesn't seem to affect less complicated projects and doesn't affect any files when viewed on a mobile. I can view previous versions without the glitch, but my current version is broken. Performance is also greatly reduced. Can't seem to find anyone else having the same issue. Please advise.

Screenshot 2026-05-18 at 19.25.16.png Screenshot 2026-05-18 at 19.24.39.png

Answers

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.