Home› Community Support

Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Options

where do I submit a ticket?

squashiesquashie Member Posts: 6 ✭
in Community Support
?

Answers

  • Options
    rbaekrbaek Moderator, Onshape Employees, Developers Posts: 77
    edited April 2015
    Hi @squashie, you can submit a ticket by clicking on the ? dropdown menu and clicking on Feedback. It will open up an app called Usersnap where you can submit a ticket with a screenshot.

    Your ticket will then be submitted to Onshape Support where an agent will look into your issue.
    For broader or more general questions/issues, you may also ask questions in the forum to direct any questions to the Onshape community.
  • Options
    pete_yodispete_yodis OS Professional, Mentor Posts: 666 ✭✭✭
    edited April 2015
    @squashie

    From the CAD application, not in the forums.  Click the "?" and then select "Feedback" on the drop down...


  • Options
    squashiesquashie Member Posts: 6 ✭
    Thank you. 
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.

Sign In

Categories

Vanilla Forums