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where do I submit a ticket?

squashie
squashie Member Posts: 6 ✭
in Community Support
?

Answers

  • rbaek
    rbaek Moderator, Onshape Employees, Developers Posts: 77 image
    edited April 2015
    Hi @squashie, you can submit a ticket by clicking on the ? dropdown menu and clicking on Feedback. It will open up an app called Usersnap where you can submit a ticket with a screenshot.

    Your ticket will then be submitted to Onshape Support where an agent will look into your issue.
    For broader or more general questions/issues, you may also ask questions in the forum to direct any questions to the Onshape community.
  • pete_yodis
    pete_yodis OS Professional, Mentor Posts: 666 ✭✭✭
    edited April 2015
    @squashie

    From the CAD application, not in the forums.  Click the "?" and then select "Feedback" on the drop down...


  • squashie
    squashie Member Posts: 6 ✭
    Thank you. 

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