From Enterprise to Education license
miguel_sanchez340
Member Posts: 4 EDU
My university decided, after trying it for one year, not to renew the Enterprise license, for which I am the admin.
I thought I could easily continue using my Education license of Onshape. Just today I have received an email letting me know my subscription is about to expire with a button to renew it if I still apply (which I do). But when I press the button my profile shows the following message:
So what it transpires is my account is tied somehow to Enterprise and I am not allowed to renew the Education license.
Any help is appreciated.
Thanks,
Miguel
I thought I could easily continue using my Education license of Onshape. Just today I have received an email letting me know my subscription is about to expire with a button to renew it if I still apply (which I do). But when I press the button my profile shows the following message:
So what it transpires is my account is tied somehow to Enterprise and I am not allowed to renew the Education license.
Any help is appreciated.
Thanks,
Miguel
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Comments
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I guess this has been addressed before: https://forum.onshape.com/discussion/14968/urgent-question
However, when I follow their answer I get:
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On closer inspection, I realize the culprit was my own fault: a dummy student account was to renew and not mine, so that explains the apparent mismatch.0