Tag / Mention a user in Comments

RobinBG
RobinBG Member, Developers Posts: 9 PRO
Hi all,

Not sure if it's a bug or if I am just missing something.

I cannot tag / mention one of my colleagues in comments, and vice versa he cannot tag anyone of us. I have checked the document share settings as well as his Onshape settings but I cannot see anything wrong. 

Any clues of what else to investigate ?

This is the feature I am talking about, and his name is not coming up when I start typing it : 


Thanks for your help,

Robin
Tagged:

Answers

  • jacques_spillmann
    jacques_spillmann OS Professional Posts: 74 PRO
    I think all users need to have a paid license and have their name specifically listed in the sharing options of the document, but yeah, had a similar problem and not sure exactly what is happening here.
    Are you colleagues part of the same company?
  • xTimRice
    xTimRice Member Posts: 61 PRO
    Is this your first time tagging those colleagues? I believe you will need to enter their full user email address and then they will be added to the autocomplete list for the next time. 
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