Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
If you would like to contact our Community Manager personally, feel free to send a private message or an email.
john_rousseau 
VP of Technical Operations for Onshape. Proud husband and father. Avid cyclist. Ex-paramedic and search dog trainer / handler.
Reactions
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Re: Connecting to wrong Onshape server
Hi @john_robinson568. Changing your ISP is almost definitely what caused this. The DNS resolver that you are now using (https://www.top10vpn.com/tools/what-is-my-dns-server/ will show you what it is)… (View Post)2 -
Re: Kiri Moto and Assemblies not working
I think you ran into our outage this morning. Please try again. Sorry for the hassle. https://status.onshape.com/incidents/71mvc4f6g2f3 (View Post)1 -
Re: Roman Romaniuta
If this is happening consistently when trying to open a document, something on your machine or in your network is blocking websockets. (View Post)1 -
Re: cad.new no longer working
This is a known issue that we are working on. Sorry for the hassle. (View Post)3 -
Re: Onshape won't load documents no matter which internet network I use.
Hi Tina. This is most often caused by network devices that are blocking websockets or security (anti-virus, anti-track) software. Are you using a managed network or a home network? If managed, talk t… (View Post)1
