Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.
First time visiting? Here are some places to start:- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
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john_rousseau 
VP of Technical Operations for Onshape. Proud husband and father. Avid cyclist. Ex-paramedic and search dog trainer / handler.
Reactions
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Re: Main Menu Missing?
We had a severe performance problem in production this morning. As always, we try hard to keep our status page at https://status.onshape.com up-to-date when we have issues like this. We appreciate yo… (View Post)1 -
Re: I don't see the new "query variable" feature in existing documents
Hi @ben_davis982. The bottom of every "Improvements to Onshape" post has this: Remember: The updates listed here are now live for all users when creating new Documents. Over the next few da… (View Post)1 -
Re: Let's solve the speed issue
Hi @dustin_144. Thanks for reaching out. I can definitely see the one of the events you are talking about in our logs (18:54 UTC). Our servers are reporting that the client stopped responding and so … (View Post)1 -
Re: Onshape is not connected. Your document is saved. Refresh the browser to continue working
Websockets are being blocked on your side. Please work with your IT to resolve. -John (View Post)1 -
Re: sharing data and discussing design securely
Thanks for the info @martin_kopplow. I'm pretty sure we have an IR on file for password-protecting the anonymous link. I don't remember seeing one for the access notification. Can you open an IR so w… (View Post)1
