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john_rousseau 
VP of Technical Operations for Onshape. Proud husband and father. Avid cyclist. Ex-paramedic and search dog trainer / handler.
Reactions
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Re: Increase in general bugginess
To be honest, we've had a few scaling issues recently and there were some additional bumps around the 1.193 deployment on Friday and again yesterday morning (mostly in Europe). We pushed some changes… (View Post)5 -
Re: Onshape is not connected. Refresh the browser to continue working on this document? (Now Sorted)
AVAST AntiTrack is blocking the connections in the browser. This it not something that Onshape can fix. (View Post)1 -
Re: Onshape is not connected. Refresh the browser to continue working on this document? (Now Sorted)
Any new anti-track software installed on your machine? Avast is a common one that blocks websockets. (View Post)1 -
Re: cad.new down?
Hi @fnxf. TMI: Originally Google hosted the .new domain. They did the registration, DNS service and redirect. We wanted to consolidate this under the registrar that PTC uses, so we moved the registra… (View Post)2 -
Re: Compliance Help: Saving work for 7 years
In industry, STEP files are used for similar compliance requirements. Onshape is a modeling service, so I don't know what "original submission" means. The work is generated in Onshape. I ca… (View Post)2