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Is the eu-west-1 server down?

Since one hour ago I can't access my documents. Using the system check (https://cad.onshape.com/check) shows that there is a web socket error. According to your forum this could be due to port 443 being closed. So I double checked by using a completely different network (4G on my phone) and the issue persited. So I doubt it is a port 443 issue in this case. I'm using the eu-west-1 server. Is this server fully operational?

Best Answer


  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 1,669
    Yes euw1 is down at present, working on it now. You can see the status at status.onshape.com

    Sorry for the inconvenience.
    Neil Cooke, Director of Technical Marketing, Onshape Inc.
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