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Shared Link Never Stops Loading

famadorianfamadorian Member Posts: 390 ✭✭✭
in Community Support
I have this shared link, but it never stops loading:
https://cad.onshape.com/documents/299dde769bc1a2e3f9c61d76/w/7855d5cb353bc539080e03b8/e/b133bfc6a252bf1953520354

Answers

  • romeograhamromeograham Member, csevp Posts: 682 PRO
    Loads for me:

  • famadorianfamadorian Member Posts: 390 ✭✭✭
    edited October 2019
    Seems like it's a problem with an EU server. Are you from the US?

    This message is shown for hours..


  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,714
    Are you signed in? When signed in, it opens from EU server in a few seconds. When not signed in, it spins forever - please report a bug for the latter scenario.
    Senior Director, Technical Services, EMEAI
  • famadorianfamadorian Member Posts: 390 ✭✭✭
    It actually doesn't matter if I'm signed in, cause it's not my document. 
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,714
    That's not the point - if you are signed in does it load?
    Senior Director, Technical Services, EMEAI
  • famadorianfamadorian Member Posts: 390 ✭✭✭
    No
  • famadorianfamadorian Member Posts: 390 ✭✭✭
    Ah, I'm wrong. 
    it works when I'm logged in;) Sorry
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,714
    Try again - fixed now, even when signed out.
    Senior Director, Technical Services, EMEAI
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