Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:

  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Why can’t I sign in to the OnShape App on any of my iOS devices?

james_siedschalgjames_siedschalg Member Posts: 1
edited November 12 in Community Support
On both my iPhone and my iPad, whenever I try to log in, the sign in button stays grayed out even after I enter my username and password. 
I have an educational account. 
Tagged:

Best Answer

  • karan_gujralkaran_gujral Posts: 4
    Accepted Answer
    @james_siedschalg I run into this problem if I have accidentally put a space before or after my email. Could you check if there are any spaces in the email address field?

Answers

  • karan_gujralkaran_gujral Onshape Employees Posts: 4
    Accepted Answer
    @james_siedschalg I run into this problem if I have accidentally put a space before or after my email. Could you check if there are any spaces in the email address field?
Sign In or Register to comment.