Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.


"Error Fetching Toolbar" Message From OnShape

christopher_graham586christopher_graham586 Member Posts: 47 ✭✭
I'm receiving an 'Error Fetching Toolbar...' message from OnShape and the editing toolbar as not shown.  See attached image.  Seems like a serious bug.  It's happening on Firefox and on Chromium on two different computers (Macbook Pros) for any document I try to open. 



  • Options
    christopher_graham586christopher_graham586 Member Posts: 47 ✭✭
    The problem seems to be fixed.
  • Options
    maxime_coupeaudmaxime_coupeaud Member Posts: 2 EDU
    Hello Christopher, I have the same problem with no toolbar... what did you do to fix that? Thanks

  • Options
    NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,477
    Hi @maxime_coupeaud- this should be fixed now. Sorry for taking so long to approve your post and for any inconvenience caused.

    Senior Director, Technical Services, EMEAI
Sign In or Register to comment.