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Partcommunity app not allowing downloads.

I was using the part community app on a project and used up all the download tickets, I could not figure out if there was a way to get more tickets, I figured no problem it acted like it would reset in a day or two and give me another 50 tickets, however that has been a week ago and it still will not let me download anything else, says I have no download tickets. Has anyone else had an issue like this, is there a way to get more tickets or force a reset? I tried unsubscribing and then resubscribing but that didn't change anything. If I log into partcommunity.com I have 50 tickets there. I really like the way the app works when it works. 

Answers

  • john_mcclaryjohn_mcclary Member, Developers Posts: 2,799 PRO
    You will need to contact the partcommunity support. They will be the ones in control of the app and your tickets
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