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Student license renewal problem
meirion_owen
Member Posts: 6 EDU
Hi there, I'm writing from the UK where I teach Secondary Design Technology and Engineering to 11-18 year old students. We have been using Onshape for the last 4 years, it's brilliant.
I have a problem however! My current Year 10 students created their accounts using an email address format which has been changed across the school, whereas their unique identity was solely a number it is now a combination of their name and a number. When your renewal of their edu license reminder came out they were unable to access their existing coursework with their new email address. This will apply to about 15 students, if I supply a list of email addresses is it possible to update their renewed accounts to the new email address? Both Addresses are @milfordhavenschool.co.uk
I think this would best be done through my gmail for security reasons. My email address is mowen@milfordhavenschool.co.uk
Thanks for your help
Meirion
I have a problem however! My current Year 10 students created their accounts using an email address format which has been changed across the school, whereas their unique identity was solely a number it is now a combination of their name and a number. When your renewal of their edu license reminder came out they were unable to access their existing coursework with their new email address. This will apply to about 15 students, if I supply a list of email addresses is it possible to update their renewed accounts to the new email address? Both Addresses are @milfordhavenschool.co.uk
I think this would best be done through my gmail for security reasons. My email address is mowen@milfordhavenschool.co.uk
Thanks for your help
Meirion
0
Answers
I just want to clarify, did the students end up creating new accounts under their email addresses already? This would explain not having access to previous work. If this is the case, you will need to delete the new accounts first and then can complete Neil's instructions. Once you confirm, I can help walk you through this.
Thanks,
Jess