Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.First time visiting? Here are some places to start:
- Looking for a certain topic? Check out the categories filter or use Search (upper right).
- Need support? Ask a question to our Community Support category.
- Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
- Be respectful, on topic and if you see a problem, Flag it.
Unable to Access My Document
(urgent) I was using OnShape to model a transit shelter, but as I was almost done, the document crashed. I tried to reload and troubleshoot, but "Onshape is not connected. Your document is saved. Refresh the browser to continue working on this document." kept popping up. I refreshed the browser numerous times and tried other browsers, but I wasn't able to access my document. I don't know if it's a bug or whether I should just wait it out, but it's an important project. Is there any way to fix this or access my document another way?