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Document broken???
kvdmolen
Member Posts: 26 ✭✭
Dear Onshape,
I seem to have a broken document. The moment I open it, it displays:
On Mac on both Chrome and Safari.
Other documents seem ok.
I didn't do anything strange, while editing a sketch, it "crashed" showing the message above.
This is my (private) document: https://cad.onshape.com/documents/ffd6445916a84d6e484929e0/w/65f7b79713649e3f10d87819/e/614a9fd555b57af339497452
I can open a version one edit earlier, and view it. However, pressing "restore to main" will give an error as well:
"Failed to restore. Service unavailable. Please try later."
Please help a.s.a.p.!
Thank you,
I seem to have a broken document. The moment I open it, it displays:
On Mac on both Chrome and Safari.
Other documents seem ok.
I didn't do anything strange, while editing a sketch, it "crashed" showing the message above.
This is my (private) document: https://cad.onshape.com/documents/ffd6445916a84d6e484929e0/w/65f7b79713649e3f10d87819/e/614a9fd555b57af339497452
I can open a version one edit earlier, and view it. However, pressing "restore to main" will give an error as well:
"Failed to restore. Service unavailable. Please try later."
Please help a.s.a.p.!
Thank you,
Tagged:
0
Comments
"I presume you are using the version graph from the documents page?" Yes
Restoring without preview has same error. Also when I choose a few edits older.
(Both Chrome and Safari on Mac)
Any idea what caused the issue?
We're running into a deadline so the quick response is much appreciated.