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Document is slow on one computer but not another

ednamodeednamode Member Posts: 5 ✭
in Community Support
I've resorted to using my laptop because my desktop's onshape experience has become so slow. I've cleared cache, updated, restarted etc. The browsers between my two machines are exactly the same (same plugins as well). I can't think of any hardware bottlenecks that would cause this to occur (high power GPU, gigabit ethernet, modern and powerful CPU).

The slowness occurs anytime I try to change the document. The interface hangs and I get a spinning blue circle. Anything else I should try?

Answers

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,715
    What does https://cad.onshape.com/check say?
    Senior Director, Technical Services, EMEAI
  • ednamodeednamode Member Posts: 5 ✭

    If I'm not interacting with the document it runs very nicely. If I start sketching though, the entire interface hangs.
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,715
    Is it the same on a different browser?
    Senior Director, Technical Services, EMEAI
  • ednamodeednamode Member Posts: 5 ✭
    No. Using Edge speeds it up considerably.
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