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unable to access specific learning pathways at learn.onshape.com learning center
geo_bruder
Member Posts: 4 EDU
Students with preexisting student accounts are trying to access learning center and are unable to access specific learning pathways in learning center. How do I correct this?
0
Answers
My guess is they are using a public/hobbyist account and certain pathways are restricted from that type of account. They must have an EDU account to access those pathways. https://www.onshape.com/en/education/. Those students can fill out the form here with the same email, and it should upgrade the account to an EDU account. If you still have trouble please create a support ticket by selecting the help menu and clicking Contact Support.