Welcome to the Onshape forum! Ask questions and join in the discussions about everything Onshape.

First time visiting? Here are some places to start:
  1. Looking for a certain topic? Check out the categories filter or use Search (upper right).
  2. Need support? Ask a question to our Community Support category.
  3. Please submit support tickets for bugs but you can request improvements in the Product Feedback category.
  4. Be respectful, on topic and if you see a problem, Flag it.

If you would like to contact our Community Manager personally, feel free to send a private message or an email.

Issues accessing learning pathways

J_White342J_White342 Member Posts: 4 EDU
Hi! I tried clicking contact support to alert onshape of an issue I'm experiencing, but it just says if I have a question to come here. So, 
I'm having an issue accessing certain learning pathways. specifically the one on configurations. maybe others as well, but I have tried some that I have previously started and have no issue there. 
I go to the pathway screen, and it prompts me to sign in. I click the sign-in button, and it does a loading screen for a second, and then takes me back to the same page. not to mention I'm already signed in before all this anyway. Not sure what's happening. I suspected maybe my browser settings but like I said some other pathways seemed to work. I have not checked all the others but I know I'm having issues with configurations and top-down drawing. 

Answers

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,680
    Not all of the courses are free so it is asking you to sign into a paid account.
    Senior Director, Technical Services, EMEAI
  • J_White342J_White342 Member Posts: 4 EDU
    Oh ok, its just some of the courses had prices listed and this one didn't, so I assumed it was one of the free ones.
Sign In or Register to comment.