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export not working

hyunho_kim459hyunho_kim459 Member Posts: 6 ✭
in Community Support
I accidentally post at the feedback, so i post it here again with the same content.
I try to export my modeling by stl but it didn't work. still waiting for download.

Best Answer

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    hyunho_kim459hyunho_kim459 Member Posts: 6 ✭
    Answer ✓
    I finally solved the problem.
    but don't know how i did it

Answers

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    hyunho_kim459hyunho_kim459 Member Posts: 6 ✭
    I get the stl but it takes long waiting...
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    NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,415
    How big is the file?
    Senior Director, Technical Services, EMEAI
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    hyunho_kim459hyunho_kim459 Member Posts: 6 ✭
    file size is 7.13MB
    I use userdefine resolution: arc tolerance (mm) is 0.001 due to precision arc printing.
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    hyunho_kim459hyunho_kim459 Member Posts: 6 ✭
    Users can work, but not export? I'm not kidding, I'm really angry. There is no problem with the Internet in my house, and it can be downloaded well from other sites. Sometimes it's only available at certain times, but I'll try it a few times today, but it doesn't even seem to be downloaded at all.
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    NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,415
    Export is working. Do you have any ad blockers? Try another browser or device first. 

    Post the URL to your doc. 
    Senior Director, Technical Services, EMEAI
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    hyunho_kim459hyunho_kim459 Member Posts: 6 ✭
    https://cad.onshape.com/documents/34ecff43e130e6e9ee8d074e/w/584d3ce641f1eac0a32e55cd/e/723e2c14a88c708b2ee6db14?renderMode=0&uiState=62528e397322c0332351f0b0

    above is my doc url.
    I tried edge, firefox browser and tried turn off adguard but it didn't.
    I found same errors on firefox and chrome browser.

    this picture was captured from chrome i press F12 console error
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    jnewth_onshapejnewth_onshape Member, Onshape Employees Posts: 60
    @hyunho_kim459 
    1. The errors you see in the console are not related to this problem.
    2. What, specifically, are you trying to export, and from what part studio? I am able to open the part studio and export all 6 parts in ~5 seconds with arc chordal tolerance set to .001, all others are default values, and file type STL. The file produced is a .zip (more than one stl) that is 192KB (see attached if the forums allow it). 
    3. You can provide more detail here but would recommend you open a support ticket. 
  • Options
    hyunho_kim459hyunho_kim459 Member Posts: 6 ✭
    Answer ✓
    I finally solved the problem.
    but don't know how i did it
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    robert_wrobert_w Member Posts: 5 ✭
    i have the same Problem.
    Since an update in Oneshape I can no longer export.

    i am from Austria.

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    robert_herrewijnenrobert_herrewijnen Member Posts: 4 ✭
    Was unable to Export when selecting (click+drag) the object withing a parts studio and rightlick for export.

    When rightclick on the tab of the parts studio exporting worked for me.
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    robert_herrewijnenrobert_herrewijnen Member Posts: 4 ✭
    Try exporting from the part studio tab (right click on part studio tab -> export) this solved it for me
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    robert_wrobert_w Member Posts: 5 ✭
    This is my problem:


    i can not export.
    other things, i can

    i am from Austria.

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    _anton_anton Member, Onshape Employees Posts: 279
    robert_w said:

    i can not export.
    Works fine for me - I right-click Part 1 and export. What is not working?
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    robert_wrobert_w Member Posts: 5 ✭
    which browser do you use?
    Up to this point it works and then there is no download :-(




    i am from Austria.

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    _anton_anton Member, Onshape Employees Posts: 279
    It worked in Chrome. As an experiment, there's an option (under "Optionen") to store the file in a new tab. Does that work? Can you download it from there?

    If it keeps not working, I'd recommend opening a support ticket.
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    robert_wrobert_w Member Posts: 5 ✭
    I tested 3 browsers
    always the same :-(

    Thanks for your help

    I will open a support ticket

    i am from Austria.

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    kelly_jacotinkelly_jacotin Member Posts: 2 ✭
    I'm having the same issue today, 3/8/2024. I use OnShape often and export/download worked earlier this week, but today is not functioning. No download begins. Simply nothing. No error messages, just as though OnShape thinks it did right but nothing further happens. File size is not the issue -- my file is very small and simple, a simple 25mm bushing. Tested on two computers with two different users, same thing for both. This is very frustrating since we use OnShape for 200 engineering students and they need to be able to export their work for 3D printing by Monday. Any solutions?
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