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Cursor Offset - solution (temporary)

bård_olsenbård_olsen Member Posts: 17
I think i found the solution. Struggled a lot, with a 5cm offset of where mouse was and where selection was. Saw someone mention zoomy but i am on firefox and have no addons that affect it....someone mentioned some kind of scaling issue, and i just clicked zoom in/zoom out in firefox and the selection was again working OK. So this is a bug with the software not handling firefox/chrome/edge page zoom correctly.
Shortcut for zoom in and out that fixes the issue in Firefox at least is CTRL & + or - on keypad.

Sometimes the view diagram top right is offset half off screen, and changing browser zoom places it correctly again.

Answers

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    Hans_Leirvik_1Hans_Leirvik_1 Member Posts: 38 PRO
    Hi Bård, I have never seen this problem, I think it is related to Firefox. I use Edge and sometimes Chrome or Opera.
    You should check the display driver.
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    bård_olsenbård_olsen Member Posts: 17
    There are many here who report the same problem if you do a forum search. And I do not think they all use firefox.
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    NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,429
    It seems the majority are running Linux - are you? 
    Senior Director, Technical Services, EMEAI
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    NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,429
    Apologies to everyone on this thread - I just had the cursor offset bug - never seen it before. Refreshing the browser does nothing, but closing/opening the doc or duplicating the tab fixes it. I am on Mac running Chrome. I wasn't able to debug the issue nor can I reproduce it, but it does exist.
    Senior Director, Technical Services, EMEAI
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