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trying to logon and "forgot password" get error code

a student is trying to logon and "forgot password" get error code afdab6b37ed96e2d859afb85 
what could be wrong?

Answers

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 4,369
    There was an issue with the service that has now been resolved. Please try again. 
    Director, Technical Services, EMEAI
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