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Onshape documents are now showing as 'View Only'

simon_peckhamsimon_peckham Member Posts: 5 EDU
in Community Support
Hi, I've been using Onshape for about a year now and everything I have created up till now is showing as 'view only' how can I fix this. I'm just a hobbyist wanting to use the free version. When I go to the upgrade subscription option, it is only showing 'Standard' 'Professional' and 'Enterprise' plans. 

Answers

  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    Were you using the education version and therefore had private docs? Free plan is public only so go to the share dialog and make the docs public and then you’ll be able to edit them again. 
    Senior Director, Technical Services, EMEAI
  • simon_peckhamsimon_peckham Member Posts: 5 EDU
    NeilCooke said:
    Were you using the education version and therefore had private docs? Free plan is public only so go to the share dialog and make the docs public and then you’ll be able to edit them again. 

    Yes, im using the education version. Is there a way to renew the education version to keep the docs private and continue to be able to edit them?
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    Hi Simon, you have to prove that you are a student and not just a hobbyist. You should have received an email a week ago to inform you that it is expiring https://cad.onshape.com/help/Content/manage_edu_account.htm#Renewing
    Senior Director, Technical Services, EMEAI
  • simon_peckhamsimon_peckham Member Posts: 5 EDU
    NeilCooke said:
    Were you using the education version and therefore had private docs? Free plan is public only so go to the share dialog and make the docs public and then you’ll be able to edit them again. 
    Hi, thanks for your response. I didn't receive an email. Is there anyway I can request another one to be sent?
  • NeilCookeNeilCooke Moderator, Onshape Employees Posts: 5,688
    No need - just follow the instructions in the help link above.
    Senior Director, Technical Services, EMEAI
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